Create Beautiful Moments in the Desert

At Arizona Grand Resort & Spa, every guest experience is designed to feel like an escape. Set at the gateway to South Mountain Preserve in sun-drenched Phoenix, our resort brings together desert beauty, elevated hospitality, and the kind of thoughtful service guests remember long after they leave.

We’re looking for a polished, talented beauty professional who understands that a great salon service is more than a cut, color, or finish—it’s confidence, connection, and a little bit of transformation. If you bring exceptional technical skill, intuitive guest care, and an eye for what’s next, this is an opportunity to build meaningful relationships with resort guests and local clientele in a sophisticated spa and salon setting.

What You’ll Create

• Deliver exceptional hair services, including cutting, coloring, styling, perms, treatments, and finishing services tailored to each guest’s goals, lifestyle, and hair type.
• Conduct thoughtful consultations that turn a guest’s vision into a look they love—and can maintain.
• Stay current on emerging cuts, color techniques, product innovations, and styling trends.
• Provide knowledgeable recommendations on hair care, styling options, and retail products to extend the salon experience beyond the appointment.
• Maintain a welcoming, immaculate, and organized workspace that reflects the standards of a premier resort environment.
• Build genuine rapport with guests while delivering service with warmth, discretion, professionalism, and attention to detail.
• Manage appointment requests, answer phones, and assist with booking services as needed.
• Maintain accurate guest, service, and accounting records.
• Know the Spa & Salon service menu, pricing, retail offerings, and resort amenities well enough to guide guests with confidence.
• Identify and communicate anticipated VIP needs, special requests, and guest concerns at the start of each day.
• Resolve guest challenges—including service concerns and billing questions—with poise, empathy, and a solution-focused mindset.
• Follow all resort policies, procedures, grooming standards, health codes, and applicable state and federal regulations.
• Complete daily departmental duties and support Spa & Salon operations as assigned.

Why Arizona Grand Resort & Spa

This is Phoenix at its most vibrant: expansive blue skies, mountain views, a dynamic wellness culture, and guests arriving from around the world to recharge in the Sonoran Desert. At Arizona Grand Resort & Spa, you’ll be part of a team that delivers elevated, four-diamond hospitality with genuine Arizona warmth.

You’ll work in an environment where personal care meets resort luxury—where a guest may arrive before a special celebration, a day by the pool, a round of golf, or an evening in the city, and leave feeling completely renewed.

What You’ll Bring

• A current State of Arizona Cosmetology License.
• A high school diploma or equivalent combination of education, training, and experience.
• Five years of professional salon experience preferred.
• Experience providing a full range of hair care services for diverse hair types and textures.
• Ability to provide both hair and nail services preferred.
• Advanced or specialized beauty training is a plus.
• Retail sales experience and a natural ability to recommend products with authenticity—not pressure.
• Strong English communication skills, including the ability to listen closely, assess client needs, and make confident recommendations.
• A refined sense of professionalism, personal presentation, organization, and accountability.
• A collaborative spirit and willingness to assist leadership with daily operations and attend regular salon meetings.

The Standard You’ll Set

Arizona Grand Resort & Spa believes every guest deserves to be seen, heard, and cared for with respect. The ideal candidate brings technical excellence without ego, a calm and gracious presence under pressure, and the ability to make each interaction feel personal.

You’ll represent a resort known for memorable escapes—and help guests leave Phoenix looking and feeling their absolute best.

The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.