Arizona Grand Resort & Spa
Phoenix, AZ
Arizona Grand Resort & Spa
8000 S. Arizona Grand Parkway
Phoenix, AZ 85044
Competitive Hourly Wage, 401K, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, Car Rental Discounts, Company Discounts with Verizon!
Current Job Openings
- Lead Line Cook - Lobby Grill
- Athletic Club & Spa Receptionist
- EMT / Security Officer (Graveyard)
- General Maintenance
- Operations Events Manager - DMC
- Banquet Set-Up (3rd Shift)
- Dishwasher - Lobby Grill
- Guest Service Agent (HFR)
- Night Audit Agent
- Bell Person
- Banquet Captain
- Lifeguard
- Busperson - Lobby Grill
- Banquets Public Space Attendant
- Pastry Supervisor
- General Maintenance (2nd Shift)
- Banquet Cook 1
- Banquet Server
- Server - Lobby Grill
- Expediter / Food Runner - Lobby Grill
- Spa Receptionist
- Server Assistant - Oasis Waterpark
- Oasis Assistant Recreation Manager
- Banquet Stewarding Supervisor
- Reservations Sales Agent
- Landscaping Irrigation Technician
- Pastry 2
- Line Cook 1 - Lobby Grill
Summary of Position:
The Receptionist is responsible for ensuring that all visitors to the Arizona Grand Spa and Salon are greeted in a friendly and courteous manner. The receptionist will check the guests in and out for treatments and assist with retail sales.
Essential Functions:
- Greet guest and respond to questions and requests in a friendly and courteous manner.
- Check in guest for spa treatments, touring them around the facility.
- Book any walk-in appointments.
- Assist guests with questions about retail products.
- Inform guests of additional services provided and any specials being offered.
- Clean area as needed (emptying waste baskets, dusting, replenishing supplies, etc…)
- Perform all other duties as assigned.
Qualifications:
Education: High School Diploma or equivalent required
Experience: 1 year receptionist experience required, hair salon experience preferred
Certificates or Licenses: N/A
Knowledge, Skills, and Abilities:
- Individuals must possess and demonstrate the ability to interact with all guests, internal and external, effectively with tact and diplomacy in line with our Grand Expectations.
- Knowledge of all spa and salon services, packages, and billing procedures.
- Knowledge of all closing procedures.
- Ability to sit for long periods.
- Ability to stand, stoop, and reach on a continuous basis.
- Must be highly organized.
Personal Characteristics:
- Behaves ethically and honestly.
- Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
- Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).
Arizona Grand Resort & Spa
744 Room Resort
About Arizona Grand Resort & Spa
Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.
Whether attending an event, making a quick getaway, or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.
About the Company
Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.
Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.
Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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