Arizona Grand Resort & Spa
Phoenix, AZ

The Lobby Grill’s casual atmosphere and contemporary comfort cuisine makes it one of Phoenix’s favorite places to kick-back and relax!

Summary of Position:

The Expediter is responsible for assisting the Chef and the servers of the Lobby Grill with the expediting of food to ensure that the food is delivered to the tables in a timely manner.

Essential Functions:

  • To be the main communication between the cooks and the servers
  • To ensure all tickets are organized and food is delivered to the table in a timely manner
  • To garnish all plates, organize the plates for each table and set up trays for the food runner
  • Will work closely with the Chef at all times
  • And any other supportive functions as determined by the Chef, Restaurant Managers and General Manager.

Qualifications:

  • Education:High School Diploma or equivalent preferred.
  • Experience:2 years high-volume restaurant or lounge experience preferred.
  • Certificates or Licenses:Maricopa County Food Service Worker Card

Knowledge, Skills, and Abilities:

  • Knowledge of appropriate table settings and serviceware
  • Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards
  • Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy
  • Ability to learn and perform all essential job functions accurately and safely with minimal supervision within two weeks after the Associate begins work

Personal Characteristics:

  • Behaves ethically
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Arizona Grand Resort & Spa

744 Room Resort

About Arizona Grand Resort & Spa

Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.

Whether attending an event, making a quick getaway, or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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