Arizona Grand Resort & Spa
Phoenix, AZ

Unleash your Hospitality Passion at Arizona Grand Resort! Come join our AMAZING Front Office Team and enjoy a rewarding opportunity while earning INCENTIVES in addition to a competitive hourly rate!
Varied shifts am and pm!

Compensation: Starting at $16.00 per hour plus bonus and tips

Join the Team at Arizona Grand Resort & Spa

Are you ready to embark on a career where every day is an opportunity to create unforgettable experiences for our guests?

What You'll Do
  • Welcome guests with a warm smile and impeccable service, ensuring a seamless check-in and check-out process.
  • Provide guests with insider tips on resort amenities, local hotspots, and must-see attractions.
  • Handle various front desk responsibilities, including check-ins, check-outs, and assisting with guest inquiries.
  • Utilize your exceptional communication skills to address guest needs promptly and efficiently.
  • Ensure guest satisfaction by resolving any issues with tact and professionalism.
What You'll Bring
  • Customer service experience with a passion for hospitality.
  • Familiarity with basic computer functions and the ability to navigate reservation systems.
  • A keen eye for detail and a knack for problem-solving.
  • A positive attitude and a commitment to creating memorable experiences for our guests.
Why Choose Us

At Arizona Grand Resort & Spa, we believe in the power of genuine hospitality. Join us in our mission to provide exceptional service and build lasting relationships with our guests. If you're ready to make a difference in the world of hospitality, we want to hear from you!

The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Arizona Grand Resort & Spa

Resort with 744 Rooms

About Arizona Grand Resort & Spa

Arizona Grand Resort & Spa sits at the edge of South Mountain Preserve in Phoenix -- 17,000 acres of desert landscape that sets the backdrop for one of Arizona's most distinctive resort experiences. We offer guests a full range of amenities including the Oasis Water Park, multiple dining outlets, a spa, golf, and extensive event facilities.

Working here means being part of a team that takes pride in delivering genuine hospitality in a setting that's hard to match. If you're looking for a place to grow your career in hospitality, you'll find it here.

About Marc & Rose

Marc & Rose is a hospitality collective of iconic resorts and hidden gems across the American West, each rooted in its destination and united by a shared purpose: to make space for genuine hospitality. Family-owned and built on a belief that hospitality is more than service, we create places where people feel welcome, and we're looking for people who want to be part of that.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

M/F/D/V