Summary of the Role

Imagine playing a pivotal role in orchestrating unforgettable events at one of Phoenix’s premier destinations, the Arizona Grand Resort & Spa. Nestled at the base of America’s largest urban park and wilderness preserve, our resort offers experiences as grand as the landscapes that surround it. Here, your expertise in event management will contribute to the success of spectacular weddings, high-profile galas, and comprehensive conventions.

Essential Functions

• Swiftly and professionally respond to the needs of internal and external customers.
• Build and nurture positive relationships aiming for the highest client satisfaction.
• Design and execute events that balance client desires with creativity and profitability.
• Oversee extensive resort assets, ensuring optimal revenue and inventory utilization.
• Maintain detailed coordination across departments ensuring flawless event execution.
• Champion the Arizona Grand Resort’s HEARTfelt culture by embodying our values in all interactions.

Qualifications and Experience

With a foundation of a High School Diploma, your journey has led you to accrue a minimum of four years in Resort Catering/Event Management. A college degree is preferable to enhance your scope of expertise. Your skills span sophisticated knowledge of hospitality essentials, proficiency in Microsoft Office, and an innate ability to manage client relations with exceptional tact and diplomacy.

Personal Characteristics

• Ethical behavior and professional integrity.
• Effective communication, ensuring clarity and precision in all interactions.
• Professional appearance aligned with our four-diamond resort standards.

Why Join Us?

At Arizona Grand Resort & Spa, located in the vibrant heart of Phoenix, you’ll be part of a team that values sincerity and collaboration. Our associates experience the joy of making every guest's stay memorable, promoting a culture of genuine hospitality and enjoyment. Phoenix not only offers endless sunny days but also a canvas of cultural festivals, art shows, and culinary delights, perfect for inspiring the creativity that your role requires.

This is more than a job—it’s a stage for your career to shine and an opportunity to sculpt unforgettable experiences in the heart of Arizona. If you have a passion for impeccable service and a flair for coordinating remarkable events, we would love to hear from you.

The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, assosiates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.