La Playa Hotel
Carmel by the Sea, CA
La Playa Hotel
Camino Real at Eighth Avenue
Carmel by the Sea, CA 93921
Great working atmosphere, Employee Assistance Program, and Hotel Discounts!
"Join the Legacy of Luxury: Lead Our Housekeeping Team as a Supervisor at La Playa Hotel!"
Compensation: $23-$25 Depending on Experience
About La Playa Hotel
La Playa Hotel is a luxury boutique property, known for its timeless elegance and impeccable service. Nestled in the heart of Carmel-by-the-Sea, the hotel offers a unique blend of modern amenities and historic charm. We are part of Marc & Rose Hospitality, delivering excellence in all areas of guest experience.
Job Overview:
The Housekeeping Supervisor plays a critical role in ensuring the cleanliness and presentation of the hotel’s guest rooms and public areas. This individual will supervise the daily activities of the housekeeping staff, ensure that all cleaning standards are met, and assist in maintaining high levels of guest satisfaction. The ideal candidate will have a strong attention to detail, leadership experience, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Supervise and inspect the work of the housekeeping team to ensure high cleanliness standards are maintained in guest rooms, corridors, and public areas.
- Schedule and assign tasks to housekeeping staff, ensuring efficient workflow and productivity.
- Train and mentor housekeeping staff, ensuring adherence to hotel standards and safety protocols.
- Monitor stock levels of cleaning supplies and linens, placing orders as necessary.
- Conduct daily inspections of rooms and public areas to ensure quality control.
- Address guest complaints or requests related to housekeeping services in a timely and professional manner.
- Collaborate with the maintenance department to report and follow up on any repair needs.
- Ensure that all housekeeping equipment is in good working condition and follow up on any repairs or replacements as needed.
- Assist with deep cleaning projects and special housekeeping requests.
- Maintain effective communication with front desk and other hotel departments to ensure smooth operations.
- Promote a safe and positive work environment, adhering to all safety and health regulations.
- Perform any additional duties as assigned by management.
Qualifications:
- Proven experience as a Housekeeping Supervisor or in a similar role, preferably in a luxury hotel environment.
- Strong leadership and team management skills.
- Excellent attention to detail and commitment to maintaining high standards.
- Ability to work efficiently under pressure in a fast-paced environment.
- Exceptional communication and organizational skills.
- Proficiency in housekeeping systems and tools; experience with scheduling software is a plus.
- Flexibility to work various shifts, including weekends and holidays.
- High school diploma or equivalent; additional hospitality certifications are a plus.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off (PTO) and vacation days
- Opportunities for professional development and advancement within Marc & Rose Hospitality
La Playa Hotel
75 Room Hotel
Once a luxurious mansion built in 1905 by an artist as a gift to his wife, a member of the Ghirardelli family, for over 100 years La Playa Hotel has been known as the “Grande Dame of Carmel.” This landmark boutique hotel is tucked minutes away from Carmel's famed white sand beach and features turn-of-the-century charm with premier Pacific views. The hotel's 75-guest rooms reflect a sophisticated beach cottage style and are comfortably appointed. The cornerstone of one of California’s most prestigious neighborhoods, La Playa Hotel places art galleries, shops, fine restaurants, tasting rooms and scenic beauty just outside its doorstep. From the morning's Champagne Breakfast to the sunset wine reception and late-night cookies and milk, guests will relish the hotel's luxury amenities and be treated to an extraordinary Carmel experience.
About the Company
Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.
Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.
La Playa Hotel provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, La Playa Hotel complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
M/F/D/V