Overview:
Imagine being at the heart of Carmel’s most talked-about events, where each function’s success whispers your name. At La Playa Hotel, your role transcends the ordinary—orchestrating experiences from intimate weddings to grand corporate galas, ensuring every detail dazzles. Lead a team dedicated to the art of perfect gatherings, maintaining an ambiance of elegance and a symphony of flawless execution.

Key Responsibilities

1. Event Coordination and Execution

   • Choreograph the setup, service, and finale of each event, tailoring every moment to client visions and beyond.
   • Collaborate with the crème de la crème of Sales and Events teams, ensuring a seamless ballet of perfection.
   • Be the maestro clients rely on during their most crucial moments, fine-tuning the experience as the event unfolds.

2. Team Leadership

   • Cultivate excellence in your team, from sharpening skills to elevating spirits, driving both performance and camaraderie.
   • Strategically deploy your crew to hit every mark, ensuring the show goes off without a hitch.
   • Encourage a culture of open communication and mutual support, where every voice is heard and every challenge met together.

3. Guest Experience

   • Anticipate guest needs with a sixth sense for service, making every interaction a highlight.
   • Address feedback with the grace and promptness of a seasoned diplomat.
   • Ensure your presence is the calming and confident force that guests gravitate towards.
   • Oversee the daily spectacle of breakfast buffet operations with an eye for engagement and elegance.

4. Operational Excellence

   • Maintain your toolkit with the precision of a master craftsman, ensuring every piece performs as intended.
   • Keep tabs on your arsenal—inventory and maintenance needs are met with proactive precision.
   • Champion health and safety with a vigilance that keeps every space pristine and every gathering safe.

5. Administrative Duties

   • Decode and orchestrate banquet event orders, turning blueprints into masterpieces.
   • Provide insightful post-event analysis that shapes future successes.
   • Align staff scheduling with the rhythmic ebb and flow of hotel demands.
   • Ensure the financial rhythm of payroll keeps tempo with operations.

Qualifications

• Veteran of banquet operations, with a flair for leadership and a history of commanding the floor.
• Exceptional at weaving together strong relationships and crystal-clear dialogues.
• Master of multitasking under pressure, turning potential chaos into orchestrated calm.
• A connoisseur of hospitality standards with a zest for service.
• Your time dances to a flexible tune, with availability that spans evenings, weekends, and holidays.

Physical Requirements

• Endurance to stand, walk, and lift up to 50 pounds through the marathon of event days.
• Thrive in the fast-paced whirlwind of event execution.

Why Join Us?
Step into the historic allure of La Playa Hotel, where your career is not just a job, but a stage for creating unforgettable moments. Join us, and become part of a legacy of exceptional hospitality and event mastery.

La Playa Hotel's and Hotel Carmel’s leaders and team members believe each guest should be treated with respect and professionalism. We create a heartfelt experience of genuine hospitality, enticing our guests to return again and again. In order to be successful at La Playa Hotel and Hotel Carmel, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, & Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.