Welcome to the vibrant core of Casa Loma Beach Hotel and Laguna Beach House—where the art of hospitality meets the rhythm of the California coast. Here, every detail, every moment, and every event are meticulously sculpted to create an unforgettable experience. We’re seeking an exceptional individual to help orchestrate this magic. Could this be you?

Role Overview

Imagine a role where your creativity and keen sense of precision are the driving force behind our thriving sales operations. You’ll be the maestro behind the scenes, ensuring every group booking, every corporate event, and every guest interaction is nothing short of spectacular.

Essential Functions

• Be the first contact of brilliance—qualify sales leads with finesse and professionalism.
• Guide potential clients on enlightening tours, showcasing our facility’s charm and capabilities.
• Directly collaborate with the Director of Sales to unearth new business opportunities.
• Master the nuances of room block coordination, providing a personalized touch from pre-arrival to stay.
• Seamlessly integrate with our Group Billing Department to ensure every detail is captured with precision.
• Coordinate and execute corporate meetings for up to 10 guests—each event a perfect blend of professionalism and allure.
• Prepare and present BEO packets for weekly meetings, keeping everyone aligned and updated.
• Step in and support on the day of meetings, events, and weddings, ensuring flawless execution.

Qualifications

Bring your experience in event coordination or a hospitality-driven environment, bolstered by your administrative prowess. A skilled hand in Microsoft Office and a deep understanding of event management or hotel operations are essential. Your ability to juggle multiple tasks with a poised, “can-do” attitude will set you apart.

Personal Characteristics

You are a beacon of ethical behavior and professionalism, always presenting yourself in a manner that mirrors the contemporary elegance of our settings. Effective communication is your forte—articulate and timely, with a keen ability to listen and respond. Above all, you possess a genuine passion for delivering hospitality that feels both grand and intimate.

Working Conditions

Commitment is key—regular attendance is essential to provide continuity and reliability. Embrace our purpose: “Making Space for Genuine Hospitality.” This ethos transforms every interaction and ensures that every guest, internal and external, experiences the heart of what we do.

At Casa Loma Beach Hotel and Laguna Beach House, we don’t just offer you a job; we offer an opportunity to be part of something bigger—a place where your contributions forge the path of what genuine hospitality means. If you’re ready to step into a role that challenges, inspires, and elevates, we are excited to meet you.

Casa Loma Beach Hotel's and Laguna Beach House's leaders and team members believe each guest should be treated with respect and professionalism. We create a heartfelt experience of genuine hospitality, enticing our guests to return again and again. In order to be successful at Casa Loma Beach Hotel and Laguna Beach House, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, & Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.