Arizona Grand Resort & Spa
Phoenix, AZ

Arizona Grand Resort & Spa

8000 S. Arizona Grand Parkway

Phoenix, AZ 85044


744 Room Resort
Managed By Marc & Rose Hospitality

Competitive Hourly Wage, 401K, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, Car Rental Discounts, Company Discounts with Verizon!

Summary of Position:

To maintain and oversee the Lifeguard, Safety & guest Activity programs. In addition, attend & implement special functions for holidays, special events and group clients.

Essential Functions:

  • Scheduling and leading lifeguard in-service per Starguard requirements. 
  • Train and certify all lifeguards per Starguard standards.
  • Maintain lifeguard in-service logs.
  • Ensure that lifeguards are following Arizona Grand Resort and Oasis procedures and policies.
  • Ensure that lifeguard licenses are current.
  • Implement and oversee daily lifeguard & safety program.
  • Directly responsible for in-house safety audits and maintaining safety levels set forth by Starguard and other guiding factors.
  • Continue to be on the floor with the guards when working and ensure the standards set forth by the Oasis Manager(s) and the Arizona Grand Resort are being followed.
  • Report all challenges to Oasis Manager(s) for corrective action.
  • Maintain logs and records of Certification and ensure all staff meet the requirements set forth by Starguard.
  • Assist Oasis Manager(s) with tasks and activities. 

Supportive Functions:

In addition to performance of the essential functions, this position will be required to perform a combination of the following supportive functions. The allotment of time for performing each function is to be solely determined by the supervisor based on the particular requirements of the resort.

  • Perform lifeguard and Pool Attendant position responsibilities as necessary. 
  • Seven day/week availability as needed and scheduled. Early to late hours as needed.
  • Be flexible and knowledgeable in all areas of the Oasis and Recreation Program and able to perform the required duties without hesitation. 

Specific Job Knowledge, Skill & Ability: 

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. 

  • The Arizona Grand Resort believes that each guest should be treated with respect and professionalism. Individuals must possess and demonstrate the ability to interact with all guests, internal and external, effectively with tact and diplomacy in line with the Arizona Grand Resort’s service standards.
  • Clerical/Organizational skills.
  • Excellent staff relations, leadership and team building skills.
  • Aquatics Lifeguard supervisory/lead background.
  • Staff scheduling and computer skills.
  • Excellent customer service and communication skills.
  • Ability to work effectively with a variety of people some of whom will require a great deal of patience and tact.
  • Ability to stand in extreme hot and cold weather for duration of shift.
  • Ability to communicate effectively using the English Language.
  • Ability to perform same task effectively, over an extended period of time.

Qualifications:

Education: Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.

Experience: Previous Lifeguard Experience/Lifeguard Training Experience/Public or Private Waterpark Management Experience 

Certificates or Licenses: Starguard Trainer Certification. Must be CPR certified and first aid certified. All certifications must be current.

Knowledge, Skills, and Abilities:

  • Recreation and aquatics background helpful.
  • Excellent customer service and communication skills.
  • Ability to work effectively with a variety of people.

Personal Characteristics:

  • Behaves ethically.
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review).

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

Arizona Grand Resort & Spa

744 Room Resort

About Arizona Grand Resort & Spa

Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.

Whether attending an event, making a quick getaway, or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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