Arizona Grand Resort & Spa
Phoenix, AZ

Summary of Position:

The Oasis Host is responsible for ensuring that all visitors of the Oasis Waterpark are greeted and checked in to the waterpark in a friendly and courteous manner, maintaining and controlling inventory, and providing exceptional customer service.

Essential Functions:

  •  Assist guests with their retail needs
  •  Assist in reaching sales goals set forth by management of the Oasis
  •  Handle cash, make change and balance house bank
  •  Post charges to guest rooms and house accounts by using Micros
  •  Merchandising products in a manner that will promote sales and profitability
  •  Restock and clean shop as needed to maintain standards
  •  Communicate merchandise needs to manager as needed to ensure proper stock levels
  •  And any other tasks as assigned by the Oasis Managers and/or the General Manager


Education: High School Diploma or equivalent preferred

Experience: Retail experience is preferred 

Certificates or Licenses: Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

  • Ability to hang clothes on a display rack and grid up to 6’ high
  •  Knowledge of proper merchandising techniques
  •  Ability to stand for long periods of time, assisting guests
  •  Ability to count money and give appropriate amount of change
  •  Ability to work outside in all weather conditions
  •  Ability to memorize and perform Resort Standards and Mystery shopper standards

Personal Characteristics:

  • Behaves ethically
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
  •  Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Arizona Grand Resort & Spa

744 Room Resort

About Arizona Grand Resort & Spa

Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.

Whether attending an event, making a quick getaway, or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.