Arizona Grand Resort & Spa
Phoenix, AZ

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

Summary of Position:

The National Sales Manager is responsible for the acquisition and contracting of group business of 81 – 744 rooms peak night for the Arizona Grand Resort & Spa and/or The Scott Resort & Spa under Marc & Rose Hospitality. This position may be located on property or may be based at home if the incumbent resides outside of the state of Arizona.

Essential Functions:

  • Meet or exceed your revenue goals as specified in the incentive document.
  • Solicit potential prospects daily and follow all strategies given by DOS, VP and/or EVP.
  • Determine quality of business: prospect, qualified prospect, best potential.
  • Follow through on all leads within 48 hours of receiving.
  • Meet and conduct all site inspections on property unless office is home-based. If not on-site follow all protocols for preparing the Destination Sales Team to conduct your site.
  • Update accounts and most current lead source.
  • Update all accounts with current Presidents, CEOs, and VPs of Sales & Marketing for direct mail campaigns.
  • Always maintain continuous communication between all internal departments and the customer.
  • Keep all detailed notes within Salesforce and execute written agreements with all vendors and customers.
  • Travel to domestic trade shows, destinations and to the resorts a minimum of (4) times per year.
  • Prospects and qualifies new group clientele from all available resources.
  • Ability to perform all essential functions within 3 weeks of employment after a full onboarding.
  • Other tasks as assigned by the DOS, VP or EVP.


  • Education: High School Diploma required, college degree preferred.
  • Experience: Must have 4 + years of hotel group sales experience.  Prior experience managing the Association group segment is preferred.
  • Certificates or Licenses:N/A

Knowledge, Skills, and Abilities:

  • Able to manage multiple tasks at one time.
  • Able to use Microsoft Office, online messaging like Zoom or Microsoft Teams, SalesForce and Windows operating system.
  • Skilled in sales presentations and utilizing sales tools such as PowerPoint, Excel, and various digital collateral.Able to manage details effectively.
  • Able to negotiate effectively.
  • Skilled at verbal and written communication.
  • Able to maintain a professional image in tough situations.
  • Able to learn and demonstrate the Resort’s service standards and AAA Diamond standards.

Personal Characteristics:

  • Behave ethically.
  • Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
  • Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review)

Arizona Grand Resort & Spa

744 Room Resort

About Arizona Grand Resort & Spa

Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.

Whether attending an event, making a quick getaway, or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.